OpinionWay, in collaboration with the coaching firm All Leaders Initiative, has renewed its national survey measuring conflict at work, looking at the situations, the direct and indirect effects and, this year, the dimension of aggression and violence in these situations.

By combining this benchmark with the possibility of establishing within your organisation an initiative mirroring this diagnostic measurement, this CAP* “Cost of conflict in the workplace” system creates the conditions for action that can involve all the stakeholders in your organisation (HRD, CFO, managers, employees, PR, etc.) on the basis of an objective shared vision in order to identify probable costs… and massive hidden gains that can be directly exploited!

*CAP = research offering entitled “Comprendre, Analyser, Passer à l’action” in French, meaning “Understand, Analyse, Take action”

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