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Banking, Finance and Insurance

For several years now, this department has been standing out for its dual specialisation: exploratory and tactical. Through BtoC and BtoB initiatives, in France as well as around the world, we address every issue attached to to the industry.

  • Exploratory: We are developing recurring Observatories, such as the “Argus de l’Assurance”, or one-off observatories, such as the “Observatoire bancaire des 12-24 ans”, which provide strategic data.
  • Tactics: Thanks to innovative, agile solutions combining Quanti, Quali, Weblistening and Data, we enable organisations to optimise their decision-making abilities.

The main challenges

Responsible finance

Societal expectations are reinforcing the importance of building savings that combine security and positive impact.

Customer relations made easy

Digitalisation means that banks and insurance companies must adopt a more customer-centric approach.

 

Focus on technologies

Crypto, Fintech and AI are redefining the customer experience and financial opportunities landscapes.

Our experts

Benoit Parraud

Director of the Services Marketing Division in charge of the Banking-Finance-Insurance and Transport-Mobility-Tourism sectors

Pascal Novais

Deputy Director of the Banking, Finance and Insurance Department

Valérie Marie

Co-Director of the LIFE Department

Dernières publications

Survey

Observatory of digital uses – Afterbanking or new banking uses - January 2019

Survey

Euroscope – 7th wave - June 2025

Infographics

European Vacation Confidence Index for summer 2025 - June 2025

Survey

Industrial decarbonisation in Europe - April 2025

Survey

EUROSCOPE – The Pulse of the European Public Opinion – 6th edition - April 2025

Survey

AI European Barometer - February 2025

Survey

European Multiclient Survey – 5th wave - January 2025

Survey

European Multiclient Survey – 4th wave - December 2024

TF1 Pub

The research on engagement is one of the pillars of branding effectiveness for TF1 Advertising’s research department. For the 6th edition of this study, marking its 10th anniversary, we received tremendous support from OpinionWay, which stood out for its expertise and professionalism. The team was proactive, they perfectly understood our needs and delivered high-quality work, meeting all our expectations.

Together, we were able to produce a study that continues to provide valuable insights to our department and to the market! Many thanks to the OpinionWay team for this fruitful collaboration.

Antoine AUDIT, Advertising research director at TF1 Pub

Related deals

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BrandWay

To identify the levers for a specific positioning that enhances your brand identity as much as its promise, we have designed BrandWay, a holistic 360° evaluation of the components of your brand’s image “issued, relayed, perceived”. It’s a multi-source survey system that can be adapted to meet your specific needs: a semiological exploration of your […]

Observatory on neo-insurance

This multi-submission survey enables us to assess the French’s relation to neo-insurance (awareness, perception, image and intentions), as well as providing feedback on the neo-insurance experience. What is the current relation between the French and the neo-insurance industry? Are the French familiar with the concept and the players involved? How do they perceive them? Who […]

OpinionWay and L’Argus de l’Assurance barometer

OpinionWay and L’Argus de l’Assurance are launching a new wave of the Barometer on the Awareness, Image and Attractivity of the insurance industry among the general public and professionals. This year, it focuses on policyholders’ sensitivity to climate risk and their willingness to make efforts in terms of underwriting and prevention. As in previous years, […]